Terms of service

The service

LeadLedger provides done-for-you services as described on this site. Each order is a defined scope of work delivered by our operators — not software, and not a subscription unless you choose a monthly plan.

Payment

One-time services are charged once at checkout. Monthly plans bill each month and can be canceled anytime — cancellation stops future billing; work already delivered is not refunded except under our written guarantee.

Guarantees

The 95% Promise. If more than 5% of your emails bounce, we re-verify the list free. Still short of 95%? Full refund — no questions, no forms. And your first 25 contacts are free, so you risk nothing to try us.

Your responsibilities

• Provide accurate information needed for delivery (briefs, access, approvals).
• Respond to approval requests promptly — delivery clocks pause while we wait on you.
• Use delivered materials lawfully (for example, B2B outreach lists are for lawful business outreach).

Refunds

Beyond the written guarantee above, one-time services are refundable within 7 days of delivery if the work does not match the described scope. Monthly plans are not refundable for partial months.

Limitation of liability

To the maximum extent permitted by law, our total liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential damages.

Contact

Questions about these terms: don+leadledger@lifeofmorr.com.